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Website Policies

Personal Information

You do not have to give personal information to visit The Carolinas Center for Medical Excellence's (CCME) website. If you provide personal information, such as your mailing or email addresses, telephone or fax numbers, or other demographic information, CCME will not share (disclose or sell) it with third parties.

CCME’s website automatically collects and records the following information about each visitor: date and time of visit, pages visited on our site, search engine and key words used to find our site, type of computer and browser the visitor is using, and the location of visitor’s machine (by country, not street address.) Many websites gather this information, though most do not notify visitors. We use this information to improve our services to you and do not share it with third parties.


Electronic mail is not secure against interception. If your communication to us is very sensitive, we recommend sending it by postal mail instead of email. 


CCME is committed to providing access to our webpages for individuals with disabilities. Comments on the accessibility of our website should be sent to webmaster@thecarolinascenter.org.

Nondiscrimination Statement

CCME complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CCME provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters or written information in other formats. We also provides free language services to people whose primary language is not English. If you need these services, please contact Maryanne Volkringer at 919-461-5500.

File a Grievance
If you believe that CCME has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:  

Rebecca A. Faris, CPA, CCME Corporate Compliance Officer

You can file a grievance by mail, fax, or email. If you need help filing a grievance, Ms. Faris is available to help you as well.

File a Civil Rights Complaint
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building, Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.

Medical Advice

CCME does not give medical care or advice and is not liable for damages arising from your reliance on information gathered at our website. Always see your doctor about health-related information and treatment for any illness.

Medicare Contracts

Some of this material was prepared by CCME under contracts with the Centers for Medicare & Medicaid Services (CMS). The contents presented do not necessarily reflect CMS policy. In addition, some material appearing on this site was prepared for CCME by outside contractors, and does not necessarily reflect the policy of CCME.

Limitations on Use

Authorized users may download materials from this site provided that any reproduction of the material is for noncommercial purposes, it does not alter the material, and appropriate credit is given. Online course materials are limited to authorized course enrollees and should be used only in conjunction with course instruction. CCME reserves the right to remove materials, or take reasonable steps to prevent unauthorized access to materials, at any time without notice.


The information provided through these webpages is made available as a public service and should not be relied upon as medical or legal advice. This site includes information on quality improvement related to specific clinical topics including articles, references, tools and best practice information. The information is intended for a professional audience, and is not meant to be used without appropriate clinical, medical, or professional judgment. All state and federal regulatory requirements should continue to be followed by facilities. Any user of the information acknowledges and agrees that CCME and its officers, directors, employees, and agents shall not be responsible in any way for any use of the information contained in this site contrary to these instructions.

Copyright Notice

Copyright © 1996 – 2016, The Carolinas Center for Medical Excellence (CCME). All rights reserved. Any reproduction of any material contained herein requires advance written permission from CCME. Any citation of material contained herein must be attributed to CCME and include a detailed reference to the material being cited (title, volume or issue number, issue date).  

For more information or to obtain permission from CCME, please contact communications@thecarolinascenter.org.

Policy Updates

CCME may occasionally update these policies. Notice of revisions will be posted here.